1. Nature of the Service (Free-to-Play Social Entertainment)
Excalibur PlayHub (excaliburplayhub.com) is a 100% free-to-play interactive social entertainment platform. All games, quests, wheels, scratchcards, and Community Jackpot cycles operate exclusively with virtual tokens for recreational amusement. No real-world money is ever staked, wagered, won, or redeemed on this website.
2. 18+ Age & Territorial Eligibility
Access to Excalibur PlayHub is restricted strictly to individuals who are at least 18 years of age (or the age of legal majority in their jurisdiction, whichever is higher). By registering an account or launching any HTML5 game cabinet, you warrant that you meet this age requirement.
3. Knight Accounts & Credential Security
Each player may maintain only one personal account. You are responsible for safeguarding your login credentials and for all activity conducted under your screen name. Notify us immediately at concierge@excaliburplayhub.com if you suspect unauthorised access.
4. Virtual Currencies: Avalon Crowns, Bonus Crowns & Gems
- Zero Commercial Value: Virtual balances — including Avalon Crowns (AC), Bonus Crowns (BC), Loyalty Gems (♦), and Scratchcards — represent limited, non-transferable, revocable licences to participate in recreational platform features.
- No Redemption or Transfer: Virtual balances hold zero monetary value and cannot be exchanged, sold, bartered, assigned, or redeemed for cash, goods, or external services under any circumstances.
- Complimentary Refills: Virtual balances are granted free of charge through welcome packs, Daily Coin Drops, Daily Wheel spins, and Quests.
5. Fair Play & Prohibited Conduct
You agree not to use automated scripts, bots, frame-injection utilities, or network manipulation tools to interact with game cabinets, Daily Wheel endpoints, or quest trackers. Exploiting a software bug to inflate virtual balances may result in balance adjustment or account closure.
6. Community Jackpot & Promotional Rules
Participation in the progressive Community Jackpot is governed by our published Official Jackpot Rules. In the event of a display discrepancy between your browser animation and our server ledger, the verified server record prevails.
7. Intellectual Property Rights
All custom portal source code, heraldic emblems, audio synthesisers, and editorial content are the copyright of Excalibur Interactive Studios Ltd. Embedded third-party HTML5 game titles remain the intellectual property of their respective licensors (including Play’n GO and Pragmatic Play).
8. Service Availability & Updates
We provide Excalibur PlayHub on an “as is” and “as available” basis. We may update, rebalance, or retire specific game cabinets, quest targets, or loyalty multipliers during scheduled maintenance windows without prior notice.
9. Limitation of Liability
Because Excalibur PlayHub is provided free of charge for recreational social play without monetary transactions, the aggregate liability of Excalibur Interactive Studios Ltd, its directors, and studio partners for any claim arising out of your use of the service is strictly limited to the fullest extent permitted by the laws of England and Wales. Nothing in these Terms excludes liability where such exclusion is prohibited by applicable United Kingdom consumer law.
10. Account Closure & Self-Exclusion
You may pause or permanently close your account at any time via Account Self-Exclusion or by contacting our support desk. We reserve the right to suspend accounts that breach these Terms or fail age verification.
11. Governing Law & Contact Information
These Terms of Service are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.
- Company
- Excalibur Interactive Studios Ltd (Registered in England & Wales No. 14892031)
- Address
- 1 City Square, Leeds, LS1 2AL, United Kingdom
- Telephone
- +44 7761 012345